The Ethical Dilemma Template
The following tool is used to facilitate our interdisciplinary research process. Our research process incorporates and encourages design thinking strategies, and interdisciplinary mixed-methods research approaches to identify and understand benefits and risks of technology.

What are we finding? – Ethical Topics
The dilemmas identified by our researchers examine topics related to:

Some of the Ethical Risks & Benefits of Advanced Technology
Ethical Risks
- Algorithm bias
- Automation errors
- Cultural homogenization
- Data bias
- Distrust of financial institutions
- Distrust of technology
- Fraud/Scams/Criminal use of data
- Funding inequities
- Increased societal inequalities
- Penalization resulting from opting out of personal data collection/ use
- Propagation of bias
- Reduced accountability of banking professionals
- Survivorship bias
Benefits of Technology
- Economic gain
- Increased access to services
- Increased customer satisfaction
- Increased equity
- Permit operators to devote time to higher value activities
- Reduced claim handling times
- Reduced fraud due to use of text/ photographic and other data
- Reduced operational costs
- Reduced staff training